Notice

訂房前的小提醒＆關於取消訂房的訂金歸還比例，

如果有任何問題，可以透過官網上的 Contact 傳訊息給我們。

Before you reserve

入住前須知

入住與退房Check-in & Check out

住房時間：下午三點至六點，退房時間：早上十一點前，如果需要提早或延後(最晚入住時間：21:00)，可以先告訴我們
Check-in From15:00 to 18:00, check out before 11:00. If you would like to advance or postpone the time, please inform us in advance. The latest check-in time is 21:00.

禁菸酒檳榔＆請勿攜帶寵物No-smokingNo alcoholProhibited to eat betel nutNo pets allowed

整棟建築內（房間、廁所、公共陽台）全面禁菸酒及檳榔，包含電子菸，不適合攜帶寵物入住，敬請配合
No-smoking in the building（including electronic cigarette）, No alcohol, and prohibited to eat betel nut, no pets allowed.

廚房未開放Staff only

為維護每位房客安全及住房品質，廚房不對外開放。二樓有公用冰箱（冷藏＆冷凍）、飲水機、咖啡茶包，可自行取用
Please note that guests do not have access to the kitchen. If you need any help, please let us know. We provide a public refrigerator (refrigerator & freezer), water dispenser, coffee and tea bags on the second floor, you can take it for free.

公共空間Public space

1樓空間改為「自用」，不開放房客使用、聚會、用餐，如果有造成任何不便，請見諒
2021/05, the 1F public space is for private.

禁止訪客Visitors note

為了入住者的安全及權益，禁止訪客，請務必配合
For the safety and rights of tourist, visitors are prohibited.

盥洗用具&打掃Toiletries & Clean

響應環保及個人衛生，請盡量自備盥洗用具（浴巾、毛巾），如果不方便攜帶，我們也有備用。為維護房客隱私及環保，續住無打掃換寢具備品的服務，如果需要補充沐浴乳、洗髮精，或發現需立即清理的髒污，請告知我們
For personal hygiene and environmental consideration, if it’s convenient, please bring your own towels and bath towels. We don’t provide the cleaning of your room and other services(no bed-making, no changing for sheets and towels,) from the 2nd night, for environmental consideration and guest’s privacy.

免費停車Parking

戶外專屬停車場，24小時監視錄影，需預留車位請先告知
24hours private parking under security surveillance, reservations required.

入內請脫鞋Take off your shoes

入內需脫鞋，我們有準備室內拖鞋，戶外設置有門鞋櫃
Take off your shoes before entering the door please. Indoor slippers and shoe cabinet are provided for you.

住房證件Identification

入住時請攜帶有效身分證件，個人資料之蒐集、處理及利用，受個資法規定，負有保密義務，不會對外揭露或為住宿目的範圍外之利用
All guests must produce a valid passport upon Check-in, all collect personal data be protected by law, not allow to public or used for the other purpose except check-in.

Cancellation Policies


取消訂房

預付訂金Deposit

訂金收取比例：訂金為總房價 100%
Please prepay full payment when you reserve the room.

入住改期Modify

如果需要修改入住日期，請至少於 3 天前告知，最多只能接受延期一次
If you have made your reservation and paid the deposit but wish to modify the check-in date, you may do so no later than 3 days before the check-in date by contacting us without being charged. Only one-time modification is allowed per order.

取消訂房Cancel

  • 春節過年期間，全額付款，無法取消訂房或改期，訂金恕不退還
    Check-in date during the Chinese New Year period, all reservations payments are non-refundable and can’t modify the check-in date.
  • 以下退訂規則及比例，參照行政院發布之「個別旅客訂房定型化契約應記載及不得記載事項」，依「預收約定房價總金額者」辦法實行。
    The following cancellation rules and refund rates have been in accordance with the law of the government.
  • 於入住日之 7 天以上告知，取消訂房可全額退訂金
    If you cancel your reservation 7 days prior to your check-in date(NOT include the check-in day), the deposit will be refunded.
  • 入住日前 3 ~ 7 天取消訂房，可保留訂金，於一年內使用，限延期一次
    If you cancel your reservation 3 ~ 7 days prior to your check-in date(NOT include the check-in day), you can choose to modify the check-in date, deferred the deposit for use within one year. Only one-time modification is allowed per order.
  • 入住日前 3 天內，不可取消，退回 50% 訂金
    If you cancel your reservation within 3 days to your check-in date(NOT include the check-in day), you will be refunded 50% of your deposit.
  • 入住日當天未入住或取消訂房，房價全額之訂金，恕不退還，也無法延期使用
    If you cancel your reservation on the check-in date, all reservations payments are non-refundable. And modification is not allowed.
  • 如遇上颱風、天災等不可抗因素，以官方公佈為準，可全額退還訂金。若只是部分路段狀況、塞車、天氣預報下雨、炎熱、低溫，或報名的其它活動取消…等等個人行程考量，可提供延期，但不可退訂
    If the Nistay or the place of your departure is affected by typhoon or any other major natural disasters pursuant to the government or Nistay’s website announcement, you may contact us before your check-in date, you will receive the full refund of your deposit.
    If it is only part of the road condition, traffic jam, weather forecast, raining, hot or low temperature, or other activities be canceled, etc., you can choose to modify the check-in date, deferred the deposit for use within one year, but not refundable.